First Steps (Android Troubleshooting)

The following steps help solve most issues:

UPDATE

Go to Google Play Store -> Updates, find Recolor and make sure that you have the latest version. If the button says 'update', please tap it to install the latest update.

RESTART

To restart your Android device:

  • Press and hold the Power button until you get an option screen to restart.

CHECK RECOLOR

After the above steps, open Recolor again and see if the issue still persists.

SOLUTIONS

Check the articles under the Solutions menu to see if there already is a quick fix for the issue you are experiencing.