Information to send about technical issues

To help us solve your problems faster, please provide us with as much of the following information as possible:

  • Describe the issue
  • Describe what you were doing just before the issue occurred
  • Tell us what steps you already took to try to solve the issue

How long has the issue been going on

What device you have

  • Any screenshots and screen recordings that show the issue

To contact our customer support email support@recolor.com.